TECHNICAL EXPERIENCE

• Demonstrated ability to conduct market research through case studies, including the ability to create and distribute questionnaires.
• Experience analyzing and interpreting data using SPSS analytical software with the ability to identify trends and communicate results.
• Utilized my knowledge of social media marketing techniques to engage customers and create brand awareness.

PROFESSIONAL EXPERIENCE

Sprint, Upland CA
ACCOUNT MANAGER

• Directly interfaced with customers and businesses to build lasting relationships and achieve strict sales goals.
• Volunteered for new social media outreach program designed to engage customers online to create brand awareness and customer retention.
• Acted as district liaison between different retailers such as BestBuy and RadioShack keeping them up to date on new programs and policies.

No Scope Clothing
ONLINE MARKETING MANAGER

• Developed and implemented a marketing strategy that specifically targeted gamers.
• Created and launched a website for the brand.
• Utilized social media channels as the fundamental marketing tool to engage with customers and build a strong following and lasting business relationships.
• Photo and video capture utilizing a DSLR camera, editing then posting to various blogs and forums.
• Oversaw online LAN tournaments and awarded sponsorships to the winners.

Sears, Moreno Valley CA
DEPARTMENT LEAD

• Engaged customers and lead the department in sales.
• Maintained a database that tracked sales trends and corresponding promotions.
• Oversaw onboarding and training of new hires.
• Tracked inventory levels and ordered new products and supplies.

Coca-Cola, Rancho Cucamonga CA
TERRITORY ACCOUNT MANAGER

• Traveled to various stores throughout my territory filled orders and sought new business.
• Created and maintained a log of invoices as well as expense reports.
• Assisted merchandisers with display execution.
• Directly interfaced with clients on behalf of the company addressed concerns and maintained relationships.

VOLUNTEER EXPERIENCE 

Forsberg Productions
SOCIAL MEDIA MANAGER

• Created and managed social media campaigns aimed at creating awareness for the film.
• Facilitated connections that led to interviews between the films creators and press.
• Oversaw a Kickstarter campaign aimed at generating funds for the production of the film.
• Wrote press releases and maintained a blog highlighting the films development.
• Utilized Radian6 and Hootsuite to track and analyze effectiveness and reach of social media campaigns.